30 Day Money Back Guarantee & Refund Policy
We want to ensure that you are 100% happy with your purchase.
- If you have technical or sales queries, do not hesitate to contact us.
- If after you attempted to resolve issues with Support staff and feel the product(s) you purchased does/do not the best fit your requirements, we want to make things right.
Our policy offers a full refund within 30 days of your date of purchase. We’d love to know what went wrong and how we can improve, so please include details about the reason for your refund request if you reach out to us directly.
We will pay for any returns in the UK if it is the cause of a manufacturing issue. Once we have received your return and checked it, we will submit the refund immediately and make every attempt to process the refund as quickly as possible. Your financial institution can take up to 20 days for the refund to reflect in your bank account/card.
1 Year Manufacturer Warranty
Our Manufacturer Warranty is valid for a full 365 days from the purchase date. We’ll fix or replace anything that suffers from a defect in manufacturing or assembly.